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Casino Luxembourg

Data protection and GDPR

Casino Luxembourg attaches great importance to protecting and respecting your privacy. This policy is intended to inform you of our practices regarding the collection, use and sharing of information that you provide us through our platform accessible via the website www.casino-luxembourg.lu.

This policy outlines how we handle the personal information we collect and provide to you. We invite you to read this document carefully in order to know and understand our practices regarding the processing of your personal data that we implement.

This privacy policy concerns:

  1. The information collected
  2. The reasons for the collection
  3. The legal basis of our collection
  4. The retention period of your personal data
  5. The communication of your personal data to third parties
  6. Protection of your personal data
  7. Your rights concerning your personal data

1. The information collected

We may collect personal information about you in connection with our activities, in particular when you subscribe to our newsletter on our website.

The information collected is then as follows:

  • your name and surname (including the title);
  • your email address;
  • your postal address.

2. The reasons for the collection

We collect this information directly from you as part of the subscription to our newsletter to keep you informed of Casino Luxembourg news.

We send you all the information you want to receive (newsletter exhibitions, openings, cultural program, KLIK information or Young Folks programme).

In addition, your personal data is used to send you invitations for events organised by Casino Luxembourg.

3. The legal basis of our collection

The law requires that the processing of your personal information is based on a legally established ground.

The processing of personal information for all of the mentioned above is based on the need for treatment in the legitimate interest of Casino Luxembourg, in the exercise of its fundamental rights and those of its staff to conduct an activity, in a manner that does not unduly affect your interests or your fundamental rights and freedom.

In the case of a treatment based on other foundations, we commit ourselves to treat your personal information only with your consent (on the basis of supplementary treatment).

4. The conservation period of your personal data

Your data will be kept as long as you wish to receive our news.

In each electronic communication, you will have the possibility to unsubscribe if you no longer wish to be part of our distribution list, by clicking on the unsubscribe link located at the bottom of each e-mail.

5. The communication of your personal data to third parties

We do not sell, make available or distribute your personal data to third parties.

However, we may share information in limited circumstances with our suppliers (i.e. in the case of mailings).

6. Protection of your personal data

We use a variety of technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, modification or destruction in accordance with applicable data protection laws.

In order to provide our services, we may transfer your personal information to sites outside the jurisdiction in which you provide it or when you visit one of our websites for the purposes set out in this privacy policy.

This may result in the transfer of your information from a location within the European Economic Area (the "EEA"), outside the EEA, or from outside the EEA to a location within EEA. The level of protection of information in non-EEA countries may be lower than that offered in the EEA. In this case, we will take appropriate steps to ensure that your personal information remains protected and secure in accordance with applicable data protection laws. Where our third-party service providers process personal data outside the EEA as part of the provision of services, our written agreement with them will include appropriate measures, usually standard contractual terms.

7. Your rights concerning your personal data

The EU General Data Protection Regulation provides certain rights for data subjects.

You have the right to ask for details about what information we hold about you and how we treat it. You also have the right, in accordance with the European Data Protection Regulation, to correct or delete information, to restrict the processing of such information, to prevent unauthorised transfers of your personal data to third parties and to in some cases, more specifically concerning you, ask to transfer your data to another organisation.

You may also have the right to make a complaint about the processing of your personal information by Casino Luxembourg with a local supervisory authority.

If you object to the processing of your personal information, or if you have given your consent to the processing and then choose to withdraw it, we will comply with this choice in accordance with our legal obligations.

Please note that even after choosing to withdraw your consent, we may continue to process your personal information to the extent required or otherwise permitted by law, particularly with respect to the exercise and defense of our legal rights or our legal or other obligations.

We must ensure that your personal information is accurate and up-to-date. Therefore, please inform us of any changes to your information by sending us an email to info@casino-luxembourg.lu.